Medication accountability built around how your ASC actually works.
The MedServe Platform combines hardware designed for ambulatory surgical centers, intuitive software, integrations with leading EHRs, and expert onboarding and support in one medication management solution designed specifically for outpatient surgery centers.
More than a cabinet
One platform. Four parts working together.
MedServe is more than a cabinet. It's hardware, software, integrations, and support working as one.
Built for ASCs.
Trusted by the people who run them.
A better fit for outpatient surgery
Trusted by healthcare facilities across the country
What ASC leaders are saying
“Our controlled substance documentation accuracy was in the 80s. With MedServe, we’re at 99% compliant. If there’s a discrepancy, your leadership team is alerted at the time of the event. You’re never in the dark.”
“After implementing MedServe, our controlled substance inventory took 7 minutes on a weekday at 3 p.m. Prior to MedServe, it would have taken over 2 hours and required 2 people to come in on a Saturday.”
Lisa Leathers
Administrator, Columbia Orthopedic Group
“I would absolutely, 100%, recommend MedServe to everyone because it is such a great system. We have had several different facilities come to look at our MedServe and they cannot believe how great it is, how easy it is to use, and the cost of MedServe. It is really affordable.”
Jennifer Powell
TOSH Surgery Center, Surgery Partners
Frequently asked questions
-
MedServe is a digital narcotic cabinet and management system. It automates controlled substance storage, tracking, and dispensing to enhance security, streamline workflows, and ensure regulatory compliance. With features like real-time reporting and automated audit trails, MedServe helps healthcare facilities reduce the risk of diversion while improving efficiency and patient safety.
-
MedServe's digital narcotic cabinets utilize digital locks, multi-factor authentication, real-time tracking, and digital access control to ensure only authorized personnel can access medications. Every transaction is logged, reducing the risk of diversion and improving compliance.
-
Yes, MedServe is designed to meet or exceed DEA and state requirements for controlled substance storage and documentation. Our system provides detailed audits and access controls to support compliance efforts.
-
MedServe has built standard one-way interfaces with common EHR solutions leveraged by ASCs including HST Pathways, Surgical Information Systems (SIS), and Epic that enable facilities to preload key patient demographic and scheduling data to increase efficiency through reducing data entry. MedServe has the capability to develop additional interfaces and integrations using the platform's API and HL7 connector capabilities. Contact sales@medserverx.com for additional information.
-
We recommend using a red outlet and having backup power available for a MedServe. In the event of a power outage, each MedServe cabinet has a secure double-locked, manual override mechanism onboard.
-
MedServe is able to continue to function and log data even without network connectivity. While offline, the data will be logged and temporarily stored on the MedServe HUB.
-
By eliminating manual logbooks and automating medication tracking, MedServe reduces administrative burden, minimizes errors, and allows staff to focus more on patient care instead of paperwork.
-
As part of our onboarding services we provide comprehensive administrator and staff training virtually or onsite. We offer additional training and ongoing support resources through our online customer support center. Our US-based customer service team is available for troubleshooting and assistance as needed.
-
MedServe uses digital double locking authentication, encrypted data storage, and real-time monitoring to protect against unauthorized access. Our security measures are designed to keep your facility compliant and safe.
-
MedServe is ideal for ASCs, outpatient surgery centers, urgent care clinics, and other point-of-care facilities that manage controlled substances. It enhances security, compliance, and operational efficiency for any facility handling narcotics.