Medication management for ambulatory surgery centers
Medication accountability built around how your ASC actually works.
The MedServe Platform combines hardware designed for ASCs, intuitive software, integrations with leading ASC EHRs, and expert onboarding and support in one medication management solution designed specifically for outpatient surgery centers.
Medication management that fits your ASC
Move beyond keys and paper logs with a system designed for your space, your team, and your budget.
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A manual approach
Keyed cabinet + paper
Basic medication storage, with counting, documentation, and reconciliation handled manually.
- FootprintSimple cabinet storage, with size and placement dependent on the cabinet.
- Staffing & administrationSignificant staff time devoted to manual processes, creating an ongoing FTE burden.
- CostLow upfront equipment cost, with ongoing labor costs.
Purpose-built for ASCs
MedServe
Secure medication management with a compact footprint, simpler administration, and costs aligned with outpatient surgery.
- FootprintCompact, wall-mounted cabinets that preserve floor space and fit where medications are used.
- Staffing & administrationManaged by ASC staff in partnership with pharmacy.
- CostTypically lower equipment, implementation, and ongoing software and support costs than hospital ADCs.
Built for hospital environments
Hospital ADC
Automated dispensing designed to support hospital pharmacy operations.
- FootprintLarger cabinet configurations can require dedicated floor space.
- Staffing & administrationLikely requires dedicated pharmacy and technical support resources.
- CostHigher equipment, software, and support costs.
A better fit for outpatient surgery
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Right Size
Wall-mounted cabinets go where medications are used: the OR, PACU, procedure rooms and med room. One cable per cabinet, no network drop.
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Right Cost
Priced for a surgery center’s case volume and formulary, not a hospital pharmacy’s. Configure only the compartments you need.
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Right Experience
Guided workflows for anesthesia and nursing, ASC EHR integrations, and onboarding from a team that knows outpatient surgery.
Trusted by healthcare facilities across the country
- 46states with MedServe on the wall
- 300+healthcare facilities running MedServe
- USAdesigned, built, and supported in Milwaukee, WI
What ASC leaders are saying
“Our controlled substance documentation accuracy was in the 80s. With MedServe, we’re at 99% compliant. If there’s a discrepancy, your leadership team is alerted at the time of the event. You’re never in the dark.”
“After implementing MedServe, our controlled substance inventory took 7 minutes on a weekday at 3 p.m. Prior to MedServe, it would have taken over 2 hours and required 2 people to come in on a Saturday.”
Lisa Leathers
Administrator, Columbia Orthopedic Group
“I would absolutely, 100%, recommend MedServe to everyone because it is such a great system. We have had several different facilities come to look at our MedServe and they cannot believe how great it is, how easy it is to use, and the cost of MedServe. It is really affordable.”
Jennifer Powell
TOSH Surgery Center, Surgery Partners
More than a cabinet
One platform. Four parts working together.
Secure cabinets
Authorized staff access the appropriate compartment. Each access event is recorded automatically.
Individual badge and PIN access
Intuitive software
Clinicians select patients and document medication activity through guided workflows.
ASC EHR integrations
Patient and scheduling information flows into MedServe.
HST Pathways · SIS · Epic
Expert onboarding & support
Workflow planning · Configuration · Integration coordination · Training · Ongoing support
Frequently asked questions
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MedServe is a digital narcotic cabinet and management system. It automates controlled substance storage, tracking, and dispensing to enhance security, streamline workflows, and ensure regulatory compliance. With features like real-time reporting and automated audit trails, MedServe helps healthcare facilities reduce the risk of diversion while improving efficiency and patient safety.
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MedServe's digital narcotic cabinets utilize digital locks, multi-factor authentication, real-time tracking, and digital access control to ensure only authorized personnel can access medications. Every transaction is logged, reducing the risk of diversion and improving compliance.
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Yes, MedServe is designed to meet or exceed DEA and state requirements for controlled substance storage and documentation. Our system provides detailed audits and access controls to support compliance efforts.
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MedServe has built standard one-way interfaces with common EHR solutions leveraged by ASCs including HST Pathways, Surgical Information Systems (SIS), and Epic that enable facilities to preload key patient demographic and scheduling data to increase efficiency through reducing data entry. MedServe has the capability to develop additional interfaces and integrations using the platform's API and HL7 connector capabilities. Contact sales@medserverx.com for additional information.
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We recommend using a red outlet and having backup power available for a MedServe. In the event of a power outage, each MedServe cabinet has a secure double-locked, manual override mechanism onboard.
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MedServe is able to continue to function and log data even without network connectivity. While offline, the data will be logged and temporarily stored on the MedServe HUB.
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By eliminating manual logbooks and automating medication tracking, MedServe reduces administrative burden, minimizes errors, and allows staff to focus more on patient care instead of paperwork.
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As part of our onboarding services we provide comprehensive administrator and staff training virtually or onsite. We offer additional training and ongoing support resources through our online customer support center. Our US-based customer service team is available for troubleshooting and assistance as needed.
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MedServe uses digital double locking authentication, encrypted data storage, and real-time monitoring to protect against unauthorized access. Our security measures are designed to keep your facility compliant and safe.
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MedServe is ideal for ASCs, outpatient surgery centers, urgent care clinics, and other point-of-care facilities that manage controlled substances. It enhances security, compliance, and operational efficiency for any facility handling narcotics.
See how MedServe would work in your surgery center.
Schedule a call with our team to talk through your rooms, workflows, and EHR.